At QuickRento, customer satisfaction is our top priority. We ensure that all products and services delivered are of the highest quality. However, in case you face any issues, our Returns & Exchange policy is designed to help you.
1. Furniture & Appliances
Returns or exchanges are accepted only in case of manufacturing defects or damage during delivery/installation.
Customers must report any defect/damage within 24 hours of delivery.
Products must be unused, in original condition, and with all accessories/manuals intact.
Exchanges will be processed after inspection and approval.
2. Rental Properties
Once a property is booked and agreement signed, no cancellation or exchange is allowed.
In case of unavailability or incorrect listing, QuickRento will help arrange an alternate property or provide a refund of booking advance.
3. Vehicle Rentals
Vehicles can be exchanged only in case of mechanical failure or safety concerns reported within 2 hours of handover.
Fuel charges, tolls, and damages caused by the customer are non-refundable.
4. Refund Timelines
Approved refunds (if applicable) will be processed within 7–10 working days to the customer’s original payment method.
5. Non-Returnable Items
Customized furniture or made-to-order products.
Appliances damaged due to misuse or negligence.
Rental fees once service period has started.
6. Contact for Returns/Exchanges
If you wish to raise a return or exchange request, please contact us:
📞 +91 8448718105
📧 info@quickrento.com